You can choose between Automatic or Manual, but personally, I run the Manual test so I can see it for myself. We offer a troubleshooting guide that helps you diagnose the cause of your dryer problems. 2 – Press the SPIN SPEED and SOIL LEVEL buttons at the same time. 5 times There are two ways to diagnose problems using the Smart ThinQ App: With Smart ThinQ App, problems can be diagnosed without ever needing to call an LG representative. ft., you can do more laundry in fewer loads. When prompted, press the POWER button to turn on the dryer. LG has added a new feature to their washers and dryers - Smart Diagnosis. ACTIVATING THE DIAGNOSTIC TEST MODE 1. Our Senior Certified Technicians are here to Guide You! If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). (The HS error code will cause … Our LG support representatives will ask you to press a few buttons, and your dryer will emit a tone to communicate operational information that allows us to give you a precise diagnosis for the problem over the phone. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Once the display shows In5, press the Start/Pause button. (Do not press the door switch to operate the heater while the door is open ) Dryer must be in standby mode. Hope this helps , Page 26: Diagnostic Test DIAGNOSTIC TEST 1. (Temperature in the drum is Press START/PAUSE button to advance through diagnostics. When prompted, press the POWER button to turn on the dryer. Then press the start button, making sure it's set to normal, then power off. (5~70) For gas units. Contact LG Customer Service at 1-800-243-0000. Caution (When discharging, contact the metal plug of Power cord with the Ground.) 2. But keep in mind that some units have a dedicated "TEST" button. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. PGM • House fuse is blown, circuit breaker has Not knowing what was going on, I reset the power via the fuse box and the dryer s … read more Before you know it, you'll have identified the problem, ordered the replacement part and installed it. Check the operation of the door switch using the diagnostic test mode, which is explained in the tech sheet that's typically stored in the console of the dryer. Select any one key (except STOP) and follow the steps below, using the same key (remember the key): Press/hold 4 seconds Release for 4 seconds If you are looking for the LG Smart Diagnosis App for laundry dryer, look no further, the Smart ThinQ App is our all-in-one app which replaces all the functionalities of the LG Smart Diagnosis App. If the door switch is defective then it needs to be replaced. 1HE(Elec. Use another gas unit to test if gas is runing in the house. displayed in degrees C.) Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Power Clean Big Loads in Under 30 Minutes, Get it done in no time with TurboWash™ 360°. - Answered by a verified Appliance Technician. Press the “cancel” button to enter standby mode and enable diagnostic entry. This TEST should be used for Factory test /Service test. Motor runs None MAIN PGM displayed in degrees C.). We can help. Motor Follow the troubleshooting guide displayed by the Smart ThinQ App. 30 = High ELECTRIC TYPE terminal block. 2. With a growing library of free repair videos, we have the video you need to complete your next repair with confidence. This is an audible coded output that talks to a free app that must be loaded up on your smart phone. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Is there a repair you would like to see?Premium Members can request a repair! 4 of 9 Common Part Failures on a VMW Washer. All Rights Reserved, Privacy Portal - Do Not Sell My Personal Information. moisture Sublime Master john63 from the Samurai Appliance Repair Formus shares with us some tips on how to run test mode on LG washing machines.. Do this by using the diagnostic test mode. heater 2 are energized – 5400 W PS , PF or nP service. Running test mode on LG washing machines can be confusing even for seasoned veterans of appliance repair. This application can record and analyze the special tones emitted by Smart ThinQ dryers and can instantly provide troubleshooting steps to get the fix the problem easily. • Check the power supply or the Power off & Thermistor open Designed with you in mind, LG products offer innovative solutions to make life good. We apologize for this inconvenience. GAS TYPE: Gas valve is energized try this to get it in diagnostic test mode have the dryer in standby mode then press and hold more time and less time and then press the power button to get out of this mode you will have to unplug the unit for at least 1 minute. Type) If you encounter any problem with the dryer and you are unable to resolve the issue using our online Help Library, simply contact us. What could be wrong? Keep the phone in place until the tone transmission has finished. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Current Temp. Press START/PAUSE button to advance through diagnostics. ELECTRIC TYPE Current Temp. Do not interrupt the test cycle as this could result in the wrong result. Help make this my full time job by donating to the Channel. START/PAUSE Page 21: Diagnostic Test DIAGNOSTIC TEST 1. The Smart ThinQ Technology helps diagnose and solve any problem that may be encountered quickly and correctly. Once Motor+Controller Put your dryer on power ON and run the heat test again. Electric control (Temperature in the drum is Installation test (Exhaust check) (cont.) My LG dryer tumbles, but won't heat up. The location of the thermistor for every LG dryer model is different, so refer to the customer service website or the dryer manual to find it. If the dryer is still not heating at this stage, the unit requires a repair service. 2. Place the mouthpiece of your phone very close to the POWER button. In order to get the best possible experience from our website, please follow below instructions. If it is lower than 10, E5 error will be displayed. Spins but No Heat. • Humidity Sensor failure. Washer Repair Basics – 2.5 hrs. So far few have been successful in gleaning any useful information from this tool. 3. • Electric dryer power cord is not (GMT -05:00, United States of America local time) JavaScript appears to be disabled in your browser. Trouble Symptom During operation, Heater would not turn off, or remains on. The dryer can only display three fault codes and you do not have to enter the diagnostic test in order to see them. Please fill in all information bellow to submit video. Activating the Heater manually with the Door open may trip the Thermostat attached to the Heater, therefore do not activate it manually. Page 22: Test 1 120V Ac Electrical Supply Press and hold the TEMP. 1H9(Gas Type) CHECKING In this case, simply contact us for more detailed information and guided help. Starting Service History Mode & Diagnostic. (5400W) Once locked, open the right side refrigerator door. moisture Test 2 Thermistor Test --- Measure with Power Off Before measuring resistance, be sure to turn Power off, and do voltage discharge. UNIT must be in standby (unit plugged in, display off) I added a couple of images below to reference. Close the door. Possible Causes Solutions Press and hold the Temperature Control and Signal button simultaneously, and then press the Power button. tripped, or power outage has occurred. With 5.5 cu. Standard Product: LG Dryer - Electric Model No. • Temperature sensor failure • Turn off the dryer and call for OO This TEST should be used for Factory test /Service test. ELECTRIC TYPE: Heater 1 and LG Dryers are equipped with all of the latest innovations, even when it comes to troubleshooting. to Do not use this DIAGNOSTIC TEST other than specified. Once the countdown is over and the tones have stopped, resume your conversation with the LG Support Representative, who will then be able to assist you using the information. Motor+Heater1+Heater2 Do not use this DIAGNOSTIC TEST other than specified. DIAGNOSTIC MODE 1. Twice LG Smart Diagnosis not only gives you a diagnosis result if you're experiencing a problem, but it also contains lots of useful information to help you use and maintain your LG Products. This takes about 10 seconds, and the display will count down the time. If the door switch is defective, replace it. If you DO NOT have an iPhone or Android phone, simply contact LG Customer Service at 1-800-243-0000. Activating the Heater manually with the Door open may trip the Thermostat attached to the Heater, therefore do not activate it manually. When initiating the TEST MODE on any LG front load washer—the tub must be *empty* for the SPIN TEST. LG Smart Diagnosis is the solution to your search for quick, convenient support. Motor+Gas valve To check pump operation: Start by scanning the Repair Clinic list of LG dryer symptoms. Contact LG Customer Service at 1-800-243-0000. 4 times The diagnostic test will not test any other components. 1.This TEST should be used for Factory test /Service test. To check pump operation: It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. HAVE TROUBLE PUTTING IN DIAGNOSTICS OR WHO EVER WROTE THIS MISSED A STEP FRIDGE IS TO COLD, GE GFD45ESPM1DG Dryer – Dryer will not heat – Electronic Control, GE GFD45ESPM1DG Dryer – Noisy while running – Idler Arm Assembly, GE GFD45ESPM1DG Dryer – Dryer will not start – Belt Switch, GE GFD45ESPM1DG Dryer – Dryer will not heat – Hi-Limit Thermostat. Error Code energized – 2700 W (adsbygoogle = window.adsbygoogle || []).push({}); ApplianceVideo.com is a free online portal for all of your Appliance DIY repair needs. Our LG support representatives will ask you to press a few buttons, and your dryer will emit a tone to communicate operational information that allows us to give you a precise diagnosis for the problem over the phone. The test will allow you to check your LCD backlight, ringtone, vibrator, camera, audio loopback, and microphone. 3. Advice: We add more information as we learn so if you … Dryer Repair Basics Test. 3 – Next, press the POWER button while holding the above condition and the buzzer will sound 2 times. The diagnostic test will only confirm if the door switch is working and if the moisture sensor circuit is intact. 2. 2 of 9 Direct Drive Washer Parts, Symptoms and Part Failures. (Plugged in, turned off) Press and hold MORE TIME and LESS TIME, then press power. UNIT must be in standby (unit plugged in, display off) 2. LG FRONT LOAD WASHER TEST MODE INSTRUCTIONS: 1 – Be sure the washer is completely EMPTY and the controls are OFF. d- LG Dryer Error Code = dE Error Condition = Door switch error Check and or Repair = Check the operation of the door switch. 1 of 9 Types of Top-Load Washers. If moisture sensor is contacted with activate it manually. Page 27: Diagnostic Test Mode Unplug the dryer for one minute after using the diagnostic mode. ELECTRIC TYPE Heater 1 is Displays Moisture Sensor Operation Sublime Master john63 is The Schools resident LG and Samsung expert and offers these troubleshooting tips for LG electric dryers that wont heat gleaned from actual hand-to-hand combat with these machines.HEATING ELEMENTS in LG dryers **rarely** fail.Unless---- … 2.Activating the Heater manually with the Door open may trip the Thermostat attached to the Heater, therefore do not NOTE: During Test 4, The Steam Generator pump will flood the dryer if allowed to run very long. Refer to the Connecting supply is incorrect. Just the 88 message and all lights on. HS Thermistor shorted Ensure that gas is flowing throughout the house. Press POWER while pressing MORE TIME and LESS TIME simultaneously. Press POWER while pressing MORE TIME and LESS TIME simultaneously. tE Page 29: Diagnostic Test DRYER DIAGNOSTIC TEST MODE The diagnostic test mode is for service testing only. This self test applies to most LG's Made in North AmericaSupport My Channel!Love My videos? Using LG Refrigerator Diagnostic Mode To put your LG refrigerator in Test Mode 1, locate the "Freezer Temp" function. LG Dryer Error Code = HS Error Condition = Dryer has detected an error with the humidity sensor. 1. Pressing the At the fourth press of the test mode, if the AD value of the pump is higher than 10 on the display, the pump is normal. 5 of 9 How to Read a Washer Wiring Diagram. Response Hours: Monday - Friday8am - 5pm EST. 3 of 9 Top-Load Washer Diagnostic Mode. damp cloth. GAS TYPE During Diagnostic Test, tE1 and tE2 Error occur. have it corrected by a qualified, ACTIVATING THE DIAGNOSTIC TEST MODE If the door switch is defective, replace it. I have a LG dryer model number DLG7188WM. This should start the test run. Temperature sensor My Cabrio dryer seemed to spontaneously enter diagnostic mode over the weekend. NOTE: The washer must be empty and the control must be in the OFF state. How do you get into test mode on a lg lds5811bb dishwasher? Get your questions answered about product setup, use and care, repair and maintenance issues. Need error codes and diagnostics for this LG DRYER …Thank you in advance, See repair video links that will help … https://www.appliancevideo.com/appliances/lg-dle1001w-dryer/ below180 in normal condition (5~70) : DLE5955G LIDS Burn smell Already remove the Vent and vacuum lids out. Steam, refresh and sanitize with TurboSteam™, Find helpful information about your LG product, Copyright © 2009-2021 LG Electronics. The dryer will start the test which will run for approximately 2 to 3 minutes. If the problem is a circuit overload, When prompted, place the mouthpiece of the phone very close to the POWER button. 3 times Press the power button, then immediately press TEMP and WRINKLE CARE at the same time and hold. 2. Verify with Matt before submitting, Copyright © 2020 Appliance Video.com LLC, https://www.appliancevideo.com/appliances/lg-dle1001w-dryer/, Will not tumble, Squeaks, grinding sounds, Belt has no tension. 255 = Low Our videos have been produced, reviewed, and tested by our factory certified technicians with over 30 years of infield experience. If yours is one of them, press the button for the amount of time indicated instead. service. Do not use this DIAGNOSTIC TEST other than specified. Please visit our Request a Repair page. Electric Dryers section of this manual Please enable JavaScript to ensure you get the most out of the LG site, products, and services. CRE Commercial LG dryers use card readers for proper credits on the dryer. When you've found a match, enter your model number in the search field. Do not increase the fuse capacity. Using Smart Diagnosis TM provides useful information for diagnosing and solving issues with the appliance. In some instances, the app may display a code instead of troubleshooting information. ACTION DISPLAY CHECKPOINT Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. We use cookies to give you the best possible experience on our website. Replacement Parts = Door switch. before pressing the touch-pad sequence to start the test. Check the Error Code before you call for service Check the operation of the door switch using the diagnostic test mode, which is explained in the tech sheet that's typically stored in the console of the dryer. • Turn off the dryer and call for GAS TYPE UDISPLAY connected correctly, or house power Loads off, Controller off LG has marketed at least two washing machines with a demonstration or DEMO mode, the WM3885H_CA and the WM3875H_CA. 1. This is normal, so do not stay on this test very long. Remove any load from the dryer and press “start pause” to start installation cycle. Lock the control panel by holding the lock button for 3 seconds. On the LG DLE7100 Electric, press the power button. Smart Diagnosis label is located at the top-right hinge of the unit. connection of power cord to the GAS TYPE is not opened Within 10 seconds after pressing “cancel”, press any button (but “ cancel”) to wake up the control. Motor, Heater off The LG electronics company produces TV, audio and video products, mobile phones, computer products and appliances. • Reset circuit breaker or replace fuse. CONTROL key for three seconds, while holding the phone mouthpiece to the icon or POWER button. The Smart ThinQ app is available for both iOS and Android phones. tE Motor+Heater1(2700W) The display number is for complete instructions. 3. Now that you've unlocked the Hidden Menu, select ELT Test. Do not activate the heater manually with the door open or it will trip the thermostat attached to the heater. Can't buy JUST Gas Coils?! A representative will assist you in running the Smart ThinQ test over the phone. Page 28: Component Testing Procedures Get shopping advice from experts, friends and the community!

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