Not breaking down within months. Hey I understand if it was MY mistake I might deserve the rude conversation that was partaken. I dislike writing bad reviews but had to on this one. Two ladies working on their computers, including her... "One hour!? Pottery Barn's beds tend to have a traditional or classic look and their selection includes platform beds, storage beds, daybeds, canopy beds, sleigh beds, metal beds, wooden beds, and customizable upholstered beds. I asked if they had any ashtrays and she said that they did not. Some shoppers also mentioned issues with the durability of the lighting piece they ordered from Pottery Barn and some difficulties they ran into when trying to get light pieces replaced. Luckily the Gulfstream park has many other options for furniture shopping. Their customer service is always outstanding. They pumpkins do look cute in my counter top though!! So, I want you to shed some light on this. and join one of thousands of communities. I do not want a free part. Next Last. This time of year, it is all about the Christmas tree, so I am stalking their ornaments, and got a nice 25% off a sweet mermaid for the seaside tree. The pros: Beautiful, traditional bedding options with some sustainable pieces too. Our Pottery Barn sectional was delivered on April 6th, so we’ve now lived with it for seven months. So disappointed. For those who like Pottery Barn and all their accessories and furniture, it's an average-sized location: neat, clean, very helpful staff and everything seems to be of good quality. I've called, e-mailed. I would truly only give a negative star rating! I walked through the whole store and not one question, but everywhere I went this one guy would follow me or more workers would pop up. They have some little gadgets that are cool, but at a price point I could do without. Floor manager!!! This may be the worst customer servuce ever. Reddit has thousands of vibrant communities with people that share your interests. Known for their upscale and trendy designs, Pottery Barn is a subsidiary of Williams-Sonoma Inc., which also includes their sub-brands Pottery Barn Kids, Pottery Barn Teen, and PB/Apartment. The sales staff was friendly enough however but when I took a closer look at the prices, I knew it was time to bounce. Shop the kids shop for bedding and more at Pottery Barn Kids. Their upholstered pieces, such as sofas and sectionals, are customizable and made-to-order from their North Carolina manufacturing factory. I love this store in particular. We have never paid full price for anything in the store! Two weeks into this, all I get is ''We're waiting on the manufacturer''. Thanks for helping me return some items. The employee who "helped" us was so gratuitously condescending that I decided we'd just order online. The following affirms my previous lifestyle choice not to shop at Pottery Barn: While the cookie-cut product I received as a gift looked very nice, I decided to return it as I have something similar already. Of course, she used a gift receipt (no purchase price) to process this, so naturally it's my fault. The store was busy, and we wandered around for a bit before someone asked us if we needed help - that person was Winnie. On average I wait about 20 minutes in line to get help and that's with only one person in front of me. 1 This is a subreddit emphasizing products that are Durable, Practical, Proven, and Made-to-Last. We only came by because we had dinner in a restaurant in Gulfstream and wanted t walk-off some of the food we ate. As I said before, the store was empty of customers and there wasn't a line behind me of people waiting to helped. They are always backed up by weeks, so plan to receive them 2-3 months after your expectation time. Love Pottery Barn but their computer system is very outdated. it was no problem. Sure. In fact, I've heard that Pottery Barn furniture quality is average to high and this company has some problems with delivery and they get a lot of complaints because of damaged furniture. AHHHHH!!! From plush, slipcovered sofas with deep seats to modern leather options with clean lines, there's something for everyone. [–]vaxick 4 points5 points6 points 1 year ago (1 child). If I was going to spend 2K plus on a sofa, it better be something that I can live for many years to come, and something that can reinvent itself in a different space. Make use of this deal before it expires. We even got our coffee table and media centre as brand new but for clearance floor model prices!!! Pottery Barn Williams Sonoma WS Home west elm Rejuvenation Mark and Graham Search Sign In or Create an Account Track Your Order The Key Rewards … One month later, no refund. Someone should sue pottery barn for this type of activity! Everything is beautiful and neat. We’re also very lucky to have a Pottery Barn outlet here in St. Louis, and I’ve seen some incredibly beautiful sofas in there at bargain prices. What? 4. Josh K. went out of his way to locate the shades for me out of state, and kept me updated throughout the process which avoided me having to spend additional hours on the phone taking care of this matter. Never order HERE!! Wow! I scheduled an in home design consultation, Pottery Barn has the worst customer service, Store didn't have the furniture item so we ordered, Pottery barn has the worst check out system, My husband and I purchased the Pearce sectional, I have been looking to buy my first serious sofa, Wow! they offer a 20% discount if you sign up I did. Working with a real design firm who works with local artists with sustainable products. Never trust a word they say and shop elsewhere! It's end of Feb and I'm still waiting for the item (should be delivered in March they say). I don't have my receipt because I was going to keep this throw. They assured me that it was in fulfillment and would be delivered. I knew that was a red flag but I really liked the item so thought I'd take the chance. I scheduled an in home design consultation and Laurie Swanson was sent to help me with a few rooms in our new house. With the lack of service and newness my next visit won't be any time soon. Learn from my experience. In the meantime still waiting for someone to contact me to resolve this issue. She was nice and ready to accommodate our request, but when another store clerk asked her what was she doing he complained about it and almost stopped her. I wish the product description would include that this is only a decorative piece and not a mirror that can be used. This Pottery Barn is located in Gulfstream. When it comes to styles, Pottery Barn carries solid and patterned rugs, rugs with a neutral color and print, traditional rugs, shag rugs, hand-knotted rugs, distressed rugs, and even have a small selection eco-friendly rugs made of sustainably sourced materials.

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