“Hospitality is in our DNA,” the restaurateur says as he shovels tender slices of grilled octopus onto my plate. The issue of lack of hospitality among the suitors is taken very seriously. A few ways to do it is by offering refreshments as simple as water or a snack. The respect from host to guest. Your job is to know about it and give them that personalized treatment. At times, in the hotel industry, managers like Executive Chefs, Executive Housekeeper, Operations Managers etc. Athena, master of disguise, changes the main character from a disgusting, old man into a younger, more masculine and taller man! The guest must be courteous to the host and not be a burden. +63 2 8250 8988Email dhmc@dusitcollege.ph, About Dusit Hospitality Management College, Bachelor of Science in Hospitality Management. It is sometimes translated as 'guest-friendship' or 'ritualized friendship'. Cookies added by Google Analytics are governed by the privacy policies of Google Analytics. The concept of Greek hospitality was so deeply embedded in ancient culture that it took the form of a code of conduct. As for Telemachus, he just sits amongst them, saddened by that shameful prevarication, which he feels incapable of opposing (v. 113-118).Like every stranger should, when he comes to someone else's door asking for hospitality, Athena-Mentes waits at the entrance for somebody to notice him. In order to provide you with the best online experience this website uses cookies. Speak of the hospitality industry, this would come up right there among the top as far as qualities of a great hospitality employee are concerned. When you have loyal customers, you can show hospitality by expressing your gratitude to them. The Athenian courts’ approach of enforcing informal norms was particularly effective with respect to norms relating to public service. Being hospitable starts in the home. Hospitality, humane treatment of guests, is the first, defining feature of civilized peoples. Athena does more for Odysseus than help him regain the throne for himself. It’s not just giving them thank you cards or offering discounts through deals or free nights. You’ll receive quality hospitality education and training and unlock your potential as a hospitality professional. The Greek god Zeus is sometimes called Zeus Xenios in his role as a protector of travelers. Delivered in partnership with École hôtelière de Lausanne (EHL), DHMC’s hospitality management program is a wise first step in entering the world of hospitality. Others might consider it as hospitality when they receive a luxurious experience. Examples of Bad Hospitality in “The Odyssey”. However, please note that you can enable or disable cookies by following the instructions of your browser. In the home, it can be as simple as ensuring they are comfortable and showing that you appreciate and enjoy their presence. In the morning, you can greet them and ask them if they had a good night’s sleep. For some, hospitality can be given by simply offering a place to stay in a home. It can also be a great way to bond with someone. At home or In the hospitality industry, it is the generous treatment and reception of guests and visitors through your actions, service, or operations to make them feel comfortable, entertained, and contented. Nestor is abiding to Xenia somewhat excessively, and Athena is conscious not to abuse his hospitality, instead retiring to the ship while Telemachus rests in the palace; the shows the duality of good Xenia, in that the host must satisfy the needs of his guests, while the guest must refrain from exploiting the generosity of their host. In fact, the price or special deals is actually lowest on their list. Hospitality Can Be Shown in a Number of Ways. After that, prove your appreciation by inviting them again to your home. Athena or Athene, often given the epithet Pallas, is an ancient Greek goddess associated with wisdom, handicraft, and warfare who was later syncretized with the Roman goddess Minerva. That’s why exceptional hospitality is so important in keeping a business running. When you engage with them, you can recommend attractions and fun activities and even offer discounts. Understand where they’re coming from and get to the root of the issue. wisdom and strategy, plays an intriguing role throughout The Odyssey. When you do these little touches in your home, you make your home feel very welcoming. This says that you want to build a relationship with them as you let them in. Interpersonal Skills: The rituals of hospitality created and expressed a reciprocal relationship between guest and host expressed in both material benefits as well as non-material ones . Another to make people feel welcome in your home is by repeatedly inviting them to it. It makes the guest feel more welcome and entertained. Here are a few examples of how you can do this: How you make someone feel comfortable in your home can also vary from person to person. Sometimes, it’s the tiny details too that make an experience extra special. Maybe you can help move furniture or clean the front of their house. Kelly Taylor CLS 214 --Nancy Evans December 13, 1996. You can tell them that you’re delighted in their presence and looking forward to having them over again. Telephone No. City Goddess of Athens. The reader learns as the epic progresses more about each character. We use Google Analytics to collect anonymous statistical information such as the number of visitors to our site. Be it a minor one or a major one. It’s not the same for everybody but it does have general qualities that are similar all throughout. They’ll feel more welcome and comfortable when they know that it’s not just a one-time invitation. When Athena arrives in Ithaca disguised as Mentes in Book I of The Odyssey, Telemachus greets her with the hospitality due every guest in ancient … However, instead of immediately presenting himself to his wife, Athena first disguises him as a beggar for him to evaluate what has happened to his home while he was away. Aeolus is impressed with Odysseus and treats him with classic hospitality. That’s why even in your homes, you can be hospitable. The respect from guest to host. This shows the first stages of Xenia, people must demonstrate hospitality and care before welcoming someone into their home, even if it’s a stranger. You’ll surely earn their appreciation and loyalty even more through that gesture. Hospitality is seen in a lot of ways. Hospitality, also called “guest-friendship,” was a social ritual expected of men in the Greek world. It’s that additional effort that tells them you’re passionate about giving them excellent service. Hospitality is best shown when you go above and beyond what is normally required. Not everything needs to be lavish and extravagant. She vows loyalty and silence. It is an institutionalized relationship rooted in generosity, gift exchange, and reciprocity. Delete cookies, By using our website, you agree to our use of cookies. The more complicated the character, the more involved are the themes. In showing exceptional hospitality, the little things count. In the home, it can be as simple as ensuring they are comfortable and showing that you appreciate and enjoy their presence. Just a little extra effort on your part can earn you a customer for life. You can do that through the following: Giving guests a fully customized and personal service is one of the best ways you can show hospitality. Let them explain their side and assure them that you’re listening and care about their concerns. If they prefer, you could even give tea or coffee. If you’re genuine and sympathetic to their plight, they’ll respond positively to your attempt to solve their problem. Using her wisdom to become the namesake for the greatest city in Greece was also one of Athena’s personality traits. You can also keep your home clean and tidy with cozy decorations. Cookies are short reports that are sent and stored on the hard drive of the user's computer through your browser when it connects to a web. It is not polite to ask questions until the guest has stated his/her needs. The interest of the gods in punishing abuses of hospitality is shown by the sack of Troy and by the direct intervention of Athena, helping Odysseus to trap and kill the suitors. Cookies can be themselves or others. There are several ways you can do this. With its blended learning approach, DHMC helps prepare you for your journey in hospitality management. To learn more about Dusit Hospitality Management College, head to www.dusitcollege.ph or www.facebook.com/dhmcmanila, or call +63 2 8250 8988. The rituals of … The use of disguises is a common feature throughout Homer ’s epic The Odyssey, and their use by Athena, goddess of wisdom, courage and justice, and daughter of Zeus, is no exception. Hospitality is not limited to the hospitality industry. have to exhibit excellent leadership skills in order to save the day on the crisis during peak season. Athena, The Goddess Of Wisdom And Strategy 965 Words | 4 Pages. Dusit Hospitality Management College is welcoming, engaged and committed to excellence in hospitality and culinary education for the benefit of our students and the hospitality industry. If you have information on their preferences, you can give them a customized gift as well. The hospitality industry is ideal for individuals who want to develop and refine their communication skills. He harnesses all potentially destructive winds, binding them tightly in an ox skin and stowing the ox skin onboard Odysseus' ship. Part 1 Different Greek versions of the myth: Birth Although many versions of Athena's birth exist, we chose the version by Apollodorus. Hospitality towards foreign Hellenes honored Zeus Xenios patrons of foreigners. Hospitality accounts for over a third of payrolls lost during pandemic Source: Office for National Statistics The view from executives contrasts with what the Bank of England has been saying. She restores vitality to both him and his father and guides his son in his absence. If they enjoy a certain brand of wine or activity in your hotel, why not offer them one free of charge. You can do small, personal actions that show you’re listening to guests and customers. An example of this role is specifically shown in Book 19, as she is present with Odysseus and Telemachus in the halls. 1 But the suitors keep ignoring him, either on purpose or because they are too distracted by their unruly feast. In the hospitality industry, aside from providing a five-star experience, you can give personalized services, pay attention to little details, recognize loyal customers, and promptly attend to guest needs. So when you access our website, in compliance with Article 22 of Law 34/2002 of the Information Society Services, in the analytical cookies treatment, we have requested your consent to their use. No words to describe the love and hospitality shown to…” If you’re having a friend or relative over, you receive them as best as you could. When someone comes to your home and gives you a gift, that’s going the extra mile. It’s the idea that you spent effort not just buying a gift but thinking of one that will suit them and they’ll love. Athena counseled the soldiers to conceal themselves and ride in a large wooden horse as a decoy.

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